Experienced – Knowledgeable – Dependable

Pro-Tech International Provides the Support You Can Rely Upon.

You can have confidence in knowing that we are available to assist you and your associates when a situation arises that needs resolution or when decisions involving security and monitoring are involved. Whether home or business, Pro-Tech provides support that is founded on experience, knowledge and dependability.

Pro-Tech prides itself on being one of South Florida’s leading businesses, marinas, condominiums, commercial centers, and construction sites choose Pro-Tech for peace-of-mind.

security systems support

COPS Monitoring

COPS Monitoring Login

Pro-Tech customers subscribed to our monitoring services, please login .

How To Log Into COPS

  • Click on the COPS Login section.
  • Enter your receiver, account number, and passcode.
  • Your receiver and account number can be found on your most recent invoice.
  • The receiver is the first three digits
  • The account number is the digits following the dash.
  • Your passcode is your cancellation code.
  • Once logged in, you can place your account on test mode and review your alarm history, request a service.

Manuals & Document Library

Use the Pro-Tech Documents Library to download manuals, instructions, and guides. Documents Here

All documents are in PDF format. Get Adobe PDF Reader here for free.

When Your Security System Needs Service

You can call our office at (954) 433-4333 and the operator will page a technician or will fax a request of service on the next business day. Once we receive the fax, we will proceed in calling you to arrange a date and time when a technician can service your system.

Calling our the Pro-Tech International main office number will always be the best and quickest way to contact us.

Testing Your System Monthly

Before calling Central Station, please make sure you have the following information:

  1. Name on the account
  2. Monitored location address
  3. Account number (if known)
  4. Cancellation password

Call Central Station: (800) 633-2677. Advise them that you would like to place your system on test for 30 minutes. You may also call the office at (954) 433-4333, during working hours.

Testing the operation of all door and window contacts and motion detectors:

  1. Verify that the system is in “READY” mode.
  2. Arm your system as usual and set it off by opening each door and/or window, or by walking in front of any motion detector. Allow the alarm to sound for at least one minute.
  3. Enter your code to reset your system.
  4. Call the Monitoring Station to take system off test.
  5. Verify that the signal you caused during testing was received by the Monitoring Station.